Shipping Information & Policies

Shipping Information:

 

Airsoft Station offers the following shipping services:

Service Definition
Standard (3-7 Business Days) This is the most economical shipping option.  Packages shipped this method should be delivered within 7 business days.
This option is also free for orders containing a product total over $149.00.
Expedited (2-3 Business Days) Packages shipped this method should be delivered within 2-3 business days.
Express (1-2 Business Days) Packages shipped this method should be delivered within 1-2 business days.
In-Store Pickup These orders will be processed and available for pickup in person at our Oakdale, MN retail location.
International Shipping Options Displayed options will vary by country depending on where the order is being shipped to. 

Note: All delivery windows are in business days and do not include weekends. 

Order Approval:

Orders that require additional verification, anti-fraud verification, and/or address validation may delay the processing and/or shipping times depending on customer response time. Our customer service staff will contact you via email and/or phone within 1 business day for orders that require additional verification. Responses that are received after hours or on non-business days may delay shipments accordingly. 


Item availability:

Items that are marked as in stock are in stock and available for purchase. Some items are Special Order and may take additional time to ship. Special order items will have the estimated shipping time stated in the product description. In the rare case that an item sells out unexpectedly, a back order notification will be sent via email within 2 business days. Items that are subject to back order are not guaranteed to arrive within the selected shipping method time frame. 

Shipping Companies:

All orders will ship via one of the following shipping companies: UPS, FedEx, or USPS.


Shipping Rates:

Our shipping rates are based on the weight and size of the items in your order. To calculate the exact shipping cost of your order simply add the items you're interested in to your shopping cart and update to the desired quantities. At the bottom of the shopping cart page there is a shipping calculator. Simply enter your State and Zip code and then click the apply button to see your shipping cost.

Shipping Times:

Shipping transit times will vary depending on the service you select. Packages that are shipped after 3:00pm CST on Fridays or on the weekend are not picked up by carriers until the following Monday. Orders placed on Holidays will typically ship the next business day.

Please note that orders with any UPS service, including UPS Next Day Air, UPS 2nd Day Air, UPS 3-Day Select, and UPS Ground do not deliver on weekends as part of the carrier's (i.e. UPS) regular service. Note that even if UPS trucks are operating in your area during the weekend that they will not deliver regular parcels without an additional Saturday delivery surcharge fee paid. If you wish to have your packages delivered on the weekend an additional fee charged by UPS will be applied. At this time the only way to set up orders with weekend delivery through UPS are to order them through our customer service phone line.

Some packages shipped USPS may deliver on Saturdays. Always refer to your tracking information email for the delivery estimates and tracking updates.

Business Days definition: 

  • Business days are limited to Monday through Friday
  • Business days do not include US National Holidays, Government Holidays, and/or Holidays in which any one of our Shipping Companies (e.g. USPS, UPS, or Fedex) have limited or no pickup, delivery, and/or processing services.
  • Business days do not include service interruptions caused for any reason outside of our control such as national weather emergencies and/or "acts of God" (e.g. earthquakes, hurricanes, blizzards, etc.), etc.

Has your package arrived later than expected?

Please check the following carriers for service interruptions/alerts: 


Order Tracking Info:

Tracking info will be updated on your order status page as soon as it is available. To track your order visit one of the following websites:

 

 

 

California Shipping Policy:

In addition to the orange tip law that applies to all airsoft guns sold within the US California has specific laws regarding the marking and coloring of airsoft guns.  We will include colored marking tape and instructions for complying with California law with all airsoft guns shipped to California.  It is the customer's responsibility to take the appropriate measures to comply with local and state laws.  For more information about laws regarding airsoft in California visit this link.

 

International Shipping Policy:

Important Information for International Customers: To avoid complications with delivery, please read our international shipping information before placing your order.


We do ship overseas, but not to every country. To see a list of countries that we currently ship to, click on view cart and then select your location in the shipping calculator. Due to the additional paperwork required, orders that ship outside the U.S. can take up to 7 days to process. Our shipping rates do not include VAT tax and other import fees that may be charged by the destination country's customs. We do not cover these fees and it is the customer's responsibility to pay them if they are required. Shipping fees are non-refundable, there are absolutely no exceptions. If a shipment is not deliverable and returned to us, the return shipping fee charged to us by the shipping company will be deducted from the amount we are able to refund. It is the customer's responsibility to research any local restrictions concerning the products being purchased. We will provide proof of shipping in the form of a tracking number. The buyer assumes all responsibility for the shipment once it has left our warehouse. We will not be held responsible for shipments seized by any country's customs. Shipping restrictions and requirements can be found here: international shipping information.

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